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Online e-Marketing: Why Customer Retention Is Key To Success

In order to have a successful online store, a business owner must answer this one question: how can I increase repeat purchases? Therefore, the goal of every eCommerce retailer should be to acclimatize online visitors to shopping with them, making repeat purchases a habit, and transforming one-time visitors into loyal…

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12 Industries That Can Increase Retention Through Prepaid

Increasing customer retention rates by just 5% increases profits by 25% to 95%. (Bain & Co). Keeping your customers happy– and coming back — is integral for any company, in any industry. The question, then, is “how can I build a long-lasting relationship with my consumers?” The answer is: by…

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12 Industries That Can Increase Retention With The Right Loyalty or Incentive Program

Increasing customer retention rates by just 5% increases profits by 25% to 95%. (Bain & Co). Keeping your customers happy– and coming back — is integral for any company, in any industry. The question, then, is “how can I build a long-lasting relationship with my consumers?” The answer is: by…

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How A Prepaid Incentive Program Can Increase Employee Retention

47% of customers would take their business to a competitor within a day of experiencing poor customer service (24/7). Each year, the estimated worldwide cost of customers switching due to poor service is $1.6 trillion (Accenture). Pretty shocking numbers, right? It’s extremely important that your business provides its customers with…

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The Importance Of Customer Retention

Customer retention is a pretty big deal. In fact, when it comes to customers, it might be THE most important thing a business can do to be successful. Here are five reasons why it’s key to your business. Need more proof? Check out this handy infographic below for the cold,…

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