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holiday personalization

DCR’s Guide to Holiday Personalization Pt. 2

In part one of DCR’s Guide to Holiday Personalization, we stressed the importance of forging a personal relationship with your customers during the holidays as a way to separate yourself from the competition and build long-lasting loyalty. In the second…

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holiday personalization

DCR’s Guide to Holiday Personalization Pt. 1

The holiday season is upon us; how is YOUR relationship with your customers? Are you doing enough to stand out from the competition?   Forging a personal relationship with your customers can make a big difference, especially during the busy…

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customer experiences

How Personalizing Customer Experiences Can Increase Loyalty

Is your company looking to increase customer loyalty and drive engagement? Then you need to deliver personalized experiences.   According to a recent report by Salesforce, 70 percent of consumers said “a company’s understanding of their individual needs influences their…

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loyalty program

Is It Time To Update Your Loyalty Program?

These days, it seems like every company has a loyalty program. However, not all loyalty programs are created equal. In the always-evolving marketplace, it’s important for your business to keep its loyalty program fresh and relevant, otherwise you risk losing…

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loyalty trends

5 Loyalty Trends of 2018

Delivering an exceptional customer loyalty program can make all the difference in the world. With new ways to offer choice, gain data and resonate with your customers, businesses can ensure that their brand remains strong. Here are 5 loyalty trends…

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