Our Full Suite of Services
DCR | TruCash® succeeds in offering the most innovative prepaid and loyalty solutions for all types of businesses. Our full product offerings include the various card types as well as the following services.
Superior Card Technology
Seamless Program Management
Full Marketing Support
Multilingual Customer Service
How It Works
STEP 1
Choose Your Card Program
Whether you’re looking for a distinctive loyalty program, launching your next consumer promotion, or are in need of an payments alternative, we have the right solution for you.
STEP 2
Customize It
Your business is unique and so are your needs. That’s why we have a dedicated team that can tailor your program to make it truly unique. Choose from an a la carte menu that includes custom designed cards with your company logo, a branded app and portal for your cardholders, and a variety of marketing collateral to tie everything together.
STEP 3
Select the Card Quantity
Large or small, we handle it all. Start with as few as 500 cards or with tens of thousands. If you need something in between, we can help with that too. More cards can always be ordered in the future if your program exceeds your initial expectations.
STEP 4
Run Your Program
We have lift off! Once your program is launched, you can keep track of its performance with a dedicated reporting tool. Get valuable insight on cardholder usage behaviour and spending habits to seek out new opportunities.
Custom Issuing Capabilities
- It’s time for a more efficient and cost-effective payment solution. Using our online electronic platform, you can streamline your payment process.
- We give companies like yours the opportunity to brand, market and reload your card-based payment programs.
- Create completely customized programs, cards, materials and user experiences
Card Ordering Process
STEP 1 >
The client approves and signs off on the final card/carrier proofs for the program. Initial order quantity to be confirmed at this time.
STEP 2 >
The client approved card/carrier proofs are sent to the bank and network for final review and approval.
STEP 3 >
Once the bank and network approval has been confirmed, the program is set up with the printer/fulfillment house, and the plastic is produced.
STEP 4>
Once the plastic is produced at the printer/fulfillment house, the order is placed with the processor for the generation of card numbers, expiry, encoding, etc.
STEP 5 >
The file is sent to the printer/fulfillment house to prepare the card order.
STEP 6 >
The cards are shipped to DCR to complete final fulfillment requirements and then the order is shipped to the client.
Real-Time Card Loading
- Reload and use your card through a variety of options.
- Using our online electronic platform we can load cards via ABL corporate load or via cardholder reload.
- Once funds are loaded, cardholders can use the card to make purchases at millions of merchant POS (Point of Sale) locations, to withdraw funds at most ATMs around the world, and to shop online.
Card Activation Process
Card Activation
- Cards are fulfilled and mailed to the Cardholders
- Cardholder receives the card in the mail
- Recipients will visit www.trucash.com to Activate their card
- For Corporate Load – once activated, funds are loaded and are available for immediate use
Additional Loading Options
- Option to load the Primary card with Credit or Debit card
- Once loaded cardholders can complete a Card-to Card transfer to Secondary cards (if required)
- Once funds are on the cards – they are available for use immediately
Advanced Monitoring & Reporting
Achieve complete control of your program.
- React to market changes regarding spiffs and incentives
- Control load amounts, allowing you to react quickly to market
changes and create fresh and new incentive plans on the fly - Load and manage card balances for customers or employees
- Streamline incentives and rewards and reduce the cost of motivating
customers and employees - Detailed reporting allows you to dig deep to identify consumer
trends and behaviour